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Forum Discussion
EDA500: Please remove the inactive volumes
I have a ReadyNas 316 with an EDA500 connected to it. Everything has been working well. I use only WD Red drives. Today, the EDA500 won't mount. In the admin view it says: Please remove the...
Which firmware are you running?
This problem can happen e.g. if you dislodge the eSATA cable.
Can you send in your logs (see the Sending Logs in my sig)?
No, don't try running a balance.
So I have actually 2 EDA500s. One, /eda2, shows up and is OK. /eda1 is the problem one.
root@NAS:~# df -h Filesystem Size Used Avail Use% Mounted on rootfs 4.0G 1.3G 2.4G 36% / tmpfs 10M 4.0K 10M 1% /dev /dev/md0 4.0G 1.3G 2.4G 36% / tmpfs 996M 0 996M 0% /dev/shm tmpfs 996M 6.8M 989M 1% /run tmpfs 996M 0 996M 0% /sys/fs/cgroup tmpfs 996M 4.0K 996M 1% /media /dev/sdn1 __T __T __G __% /media/USB_HDD_1 /dev/md123 __T __T __T __% /eda2 /dev/md126 __T __T __T __% /data /dev/md126 __T __T __T __% /home /dev/md126 __T __T __T __% /apps /dev/md126 __T __T __T __% /run/nfs4/home /dev/sdn1 __T __T __G __% /run/nfs4/media/USB_HDD_1 root@NAS:~# mdadm --assemble --scan mdadm: /dev/md/eda1-0 assembled from 2 drives - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: /dev/md/1_0 assembled from 2 drives - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: /dev/md/1_0 assembled from 1 drive - not enough to start the array. mdadm: No arrays found in config file or automatically root@NAS:~#
The super frustrating thing is that if I waited 4 months to buy my readynas, I'd have qualified for the lifetime chat support. Really sucks that netgears policy prevents me from getting support simply because of a purchase date issue.
joe_schmo wrote:
The super frustrating thing is that if I waited 4 months to buy my readynas, I'd have qualified for the lifetime chat support. Really sucks that netgears policy prevents me from getting support simply because of a purchase date issue.
There are support contracts available for purchase. If you login to my.netgear.com and register your product (if you have not already) you will be able to see what's available for purchase.
Yeah, I know that, but that's really all that helpful. I purchased my unit in January 2014.
*Lifetime chat is offered for the products indicated on this table only if they were purchased between June 1, 2014 and May 31, 2016.
I guess I should have known to wait 6 months to get free lifetime support. You would figure that given I've already purchased 2 EDA500 and a couple of ReadyNas, if Netgear couldn't update their policy to make sense, to at least have some help here on the forums. I'm not trying to sound like a jerk, but I've got data that is offline, with a problem that seems to not be unique to me, and I'm just looking for some guidance.
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