NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
oldfart825
Jul 02, 2020Guide
Error: 0x80004002 accessing NSA
Okay, here's my problem (yes, I know my NAS is old, but it works great for me): I just upgraded my daughter's system - fresh install of Windows 10 Home 64bit, version 1909. At this time SMB 1 is enab...
- Jul 03, 2020
Okay... I unenabled both NetBIOS over TCP/IP and SMB1, restarted pc, re-enabled both again, and added the address and device name into the Hosts file. Restarted pc. No change. Looks like the only way is through the net use command, and that will have to work for now. Just an incentive to replace the NAS as soon as I can.
Thanks everyone for the help! If anyone has any other suggestions I'm certainly open to them.
Marc_V
Jul 02, 2020NETGEAR Employee Retired
Welcome to the Community!
Have you tried toggling Netbios, SMB and restart the PC again? It's isolated on your daughter's PC.
StephenB
Jul 02, 2020Guru - Experienced User
One option is to edit the hosts file on her PC (entering the NAS hostname and it's IP address). That would work around any netbios discovery issues (which sounds like part of the problem). If you do this, make sure the NAS has a reserved IP address in the router (or alternatively a static IP address).
You could also have a credentials problem on her PC (your net use command is explictly using NAS admin credentials, but file explorer likely isn'). But if entering \\nas-ip-address in file explorer works (being careful to use the correct slash), then your credentials are probably fine.
- oldfart825Jul 02, 2020Guide
Ok, not to sound totally ignorant, but what sort of format would that take in the LMHOSTS file? One of those rare things that I've never had to do.
- StephenBJul 02, 2020Guru - Experienced User
oldfart825 wrote:
Ok, not to sound totally ignorant, but what sort of format would that take in the LMHOSTS file? One of those rare things that I've never had to do.
There's a guide here: https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
The file name is hosts, not LMHOSTS. The format is just IP-address <space> hostname - for instance
127.0.0.1 localhosts
You do need to edit the file with administrative privileges.
- oldfart825Jul 03, 2020Guide
Okay... I unenabled both NetBIOS over TCP/IP and SMB1, restarted pc, re-enabled both again, and added the address and device name into the Hosts file. Restarted pc. No change. Looks like the only way is through the net use command, and that will have to work for now. Just an incentive to replace the NAS as soon as I can.
Thanks everyone for the help! If anyone has any other suggestions I'm certainly open to them.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!