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Forum Discussion
oldfart825
Jul 02, 2020Guide
Error: 0x80004002 accessing NSA
Okay, here's my problem (yes, I know my NAS is old, but it works great for me): I just upgraded my daughter's system - fresh install of Windows 10 Home 64bit, version 1909. At this time SMB 1 is enab...
- Jul 03, 2020
Okay... I unenabled both NetBIOS over TCP/IP and SMB1, restarted pc, re-enabled both again, and added the address and device name into the Hosts file. Restarted pc. No change. Looks like the only way is through the net use command, and that will have to work for now. Just an incentive to replace the NAS as soon as I can.
Thanks everyone for the help! If anyone has any other suggestions I'm certainly open to them.
StephenB
Jul 02, 2020Guru - Experienced User
One option is to edit the hosts file on her PC (entering the NAS hostname and it's IP address). That would work around any netbios discovery issues (which sounds like part of the problem). If you do this, make sure the NAS has a reserved IP address in the router (or alternatively a static IP address).
You could also have a credentials problem on her PC (your net use command is explictly using NAS admin credentials, but file explorer likely isn'). But if entering \\nas-ip-address in file explorer works (being careful to use the correct slash), then your credentials are probably fine.
oldfart825
Jul 02, 2020Guide
Ok, not to sound totally ignorant, but what sort of format would that take in the LMHOSTS file? One of those rare things that I've never had to do.
- StephenBJul 02, 2020Guru - Experienced User
oldfart825 wrote:
Ok, not to sound totally ignorant, but what sort of format would that take in the LMHOSTS file? One of those rare things that I've never had to do.
There's a guide here: https://www.howtogeek.com/howto/27350/beginner-geek-how-to-edit-your-hosts-file/
The file name is hosts, not LMHOSTS. The format is just IP-address <space> hostname - for instance
127.0.0.1 localhosts
You do need to edit the file with administrative privileges.
- oldfart825Jul 03, 2020Guide
Okay... I unenabled both NetBIOS over TCP/IP and SMB1, restarted pc, re-enabled both again, and added the address and device name into the Hosts file. Restarted pc. No change. Looks like the only way is through the net use command, and that will have to work for now. Just an incentive to replace the NAS as soon as I can.
Thanks everyone for the help! If anyone has any other suggestions I'm certainly open to them.
- StephenBJul 03, 2020Guru - Experienced User
oldfart825 wrote:
Looks like the only way is through the net use command, and that will have to work for now.
Does entering \\nas-host-name in the file explorer address bar work? (using the real hostname of course)? Did you try pinging the hostname from cmd?
If the issue is that the network neighborhood is incorrect, then you should still be able to create a desktop shortcut that opens file explorer and shows the NAS shares. You should also be able to add a network location to the main file explorer pane.
So you do have other options that don't require net use.
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