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Forum Discussion

Jay-972's avatar
Jay-972
Aspirant
Apr 03, 2016

Error 1001040005 (Frontview > Shares)

Hi everyone !   Everytime I click on "Shares" on the frontview of Readnas OS 6, I get this message (Code: 1001040005) :     My Readynas is a RN10400 running the firmware 6.4.2 with 4 HDD 1To...
File Sharing
Using with Mac OSX
Jay-972's avatar
Jay-972
Aspirant
Apr 06, 2016

Hi BrianL!

 

Thank you for answering me.

 

On Windows, I can't even see the readynas when I could before. On Mac OS X, I can use my shared folders without troubles.

 

I tried resetting the permissions too...  When I connect on the web interface of the readynas and go to "Shares", It's still the same. I got the same message.

 

Readynas OS 6.4.2 is running on the NAS.

 

Thank you

Jay-972

 

 

 

 

BrianL2's avatar
BrianL2
NETGEAR Employee Retired
Apr 06, 2016

Hi Jay-972,

 

Thank you for your response. Check the SMB file sharing protocol if its enabled on the system and shares. Also. send the system device logs (address it to BrianL) to check what's the problem on your system.

 

 

Kind regards,

 

BrianL
NETGEAR Community Team

  • Jay-972's avatar
    Jay-972
    Aspirant
    Apr 07, 2016

    Hi ! 

     

    I sent you the system device logs.

     

    Thank you !

     

    Jay-972

     

     

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired
      Apr 07, 2016

      Hi Jay-972,

       

      I've found share collection errors in the logs that you've sent. In order to fix this problem, we need an assistance from one of our L3 Engineers. Contact first our support team for a support ticket and have it escalated. Take note a fee is required for the said service since your product is already out of support warranty.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team 

      • Jay-972's avatar
        Jay-972
        Aspirant
        Apr 07, 2016

        Hi BrianL!

         

        Thank you for your answer!

         

        I will contact them right away. 

         

        I just hope it will not be too expansive... :smileyhappy:

         

        Thank you for your help!

         

         

        Jay-972

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