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Forum Discussion
neilb41
Jun 12, 2017Tutor
Error 7077010002
Can anyone throw any light on the above error code (7077010002)? I have a backup of a remote server set up to use rsync over ssh. The connection used to work but now fails with the above code. ...
- Jun 15, 2017
***SOLVED***
Thanks to JennC for pointing me to the appropriate logs.
The issue was not with the ReadyNAS as such but with the configuration of the ssh forced commands. The root 'authorized_keys' file starts with the phase:
from="192.168.xxx.xxx", command="/usr/bin/rsync" ssh-rsa....
where 'xxx' is replaced by the ip address of the NAS. This restricts a root login to the NAS, and only to exceute the rsync command. In reorganising my network recently I had changed the static IP address of the NAS ... thus the condition failed. I hadn't noticed the failure at the time (note to self... pay more attention to your logs) and had not made the link. Correcting the IP address in the authorized_keys file solved the problem.
JennC
Jun 13, 2017NETGEAR Employee Retired
Hello neilb41,
Where do you get this error message? What's the firmware version of the NAS?
Welcome to the community!
Regards,
- neilb41Jun 14, 2017Tutor
Thanks JennC
The error occurs when I attempt to start the backup (Backup > [right click backup job] > Start).
Firmware is 6.7.4
- JennCJun 14, 2017NETGEAR Employee Retired
Hello neilb41,
Can you download system logs and upload to wikisend.com then PM me the download link?
Regards,
- neilb41Jun 15, 2017Tutor
PM sent to @JennC as requested.
For other community members.... Downloading the logs provided much more information than can be got from the ReadyNAS web interface. Therefore a recommended debugging step.
The logs show an rsync error code 23 which, I believe, is a permissions error (not sure if this is a 'read' or 'write' permission error). I am logging in via ssh as root (forced commands only) and running rsync. I can see a successful loggin to the remote server, therfore need to double-check the 'forced commands' configuration.
Any other thoughts gratefully recieved.
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