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thfikkan's avatar
thfikkan
Aspirant
Aug 15, 2017
Solved

Error: dst_release+14, ReadyNAS Ultra 4

I'm experiencing some issues with my ReadyNAS Ultra 4.  Occasionally the NAS seems to crash, displaying "dst_release+14" on the LCD display. When this happens the NAS is not responing on the network. The only way to kick it back to life is to do a hard reboot. This have happend a couple of times the last weeks.

 

Nothing is recorded in the logs.

 

FW 6.7.5

2 x WD RED 4TB, RAID 1

1 x Seagate 2TB, single JBOD volume

1 x Samsung 1TB, single JBOD volume

 

Does anyone have a clue what can cause this error message?

  • You're running out of memory.  The Ultra 4 only had 1GB RAM, while all the native OS6 x86 machines have at least 2GB.  You can probably avoid this condition by disabling memory-hungry tasks.  The two largest consumers in your case are Anti-Virus and Logitech Media Server.  If you can disable AV, that would be your best bet.

6 Replies

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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello thfikkan,

     

    Are you using IPv6? If not, please make sure it is disabled from the admin page. Also, do you have 2 LAN cables plugged in to the NAS?

     

    Welcome to the community!

     

    Regards,

    • thfikkan's avatar
      thfikkan
      Aspirant

      Hi JennC,

       

      I'm only using IPv4, so as you recommended I've now disabled IPv6 for the connected NIC. Only 1 NIC is currently being used/is connected to my switch. I also did an FW upgrade to 6.8.0 last night.

      • JennC's avatar
        JennC
        NETGEAR Employee Retired

        Hello thfikkan,

         

        Can you send the logs please? You may upload it to your DropBox or Google docs and send me the download link.

         

        Regards,

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