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Forum Discussion
grebi
Aug 15, 2020Aspirant
Error Message on RND 314 since add new disks
Hi, I used my RN314 NAS with two disks for many years. Now last week I've beed add two disks. Everthing looks fine and I've no problems useing the NAS. But on the frontdisplay I get after a few m...
- Dec 20, 2020
grebi wrote:
OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.
Can I delete the database? Or is there an other issue to fix the error?
It's possible that ReadyDLNA is crashing because you have a corrupted media file. Normally malformed media won't crash the NAS itself, but if there is something really wrong with the file system, the NAS might crash when ReadyDLNA tries to read it.
Did you look for errors in the log zip file?
You could also try copying the files in the share that is causing the crash, just to make sure you can read them all.
StephenB
Aug 15, 2020Guru - Experienced User
It means that some process in the NAS software is crashing at that location.
Try downloading the full log zip file from the NAS admin ui. Look in system.log and kernel.log around the time the error pops up, and see if there are any clues on the cause.
grebi
Dec 20, 2020Aspirant
OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.
Can I delete the database? Or is there an other issue to fix the error?
- StephenBDec 20, 2020Guru - Experienced User
grebi wrote:
OK, Thanks. The error occours if I enable the ReadyDLNA and the database ist updating.
Can I delete the database? Or is there an other issue to fix the error?
It's possible that ReadyDLNA is crashing because you have a corrupted media file. Normally malformed media won't crash the NAS itself, but if there is something really wrong with the file system, the NAS might crash when ReadyDLNA tries to read it.
Did you look for errors in the log zip file?
You could also try copying the files in the share that is causing the crash, just to make sure you can read them all.
- grebiJan 01, 2021Aspirant
Thank you for your hint,
I had some MPEG-4 Audio music files on my nas. And If I removed them from my DLNA-Share the Database didn't crash anymore!
- StephenBJan 01, 2021Guru - Experienced User
Likely this is provoked by one or more files that are mildly corrupted (bad tags for instance).
You could create a temporary share with DLNA enabled, and add those files in a couple at a time, and see if you can isolate the ones that are triggering the crash.
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