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Forum Discussion
Jeje
Sep 26, 2016Aspirant
Error Volume data Raid Level 1, Not Redundant
Firmware 6.5.2 After adding a second 2 TB WD RED HDD both disks are being recognized and have a green check But there is an error saying Volume Dta: RAID level 1 , Not Redundant; 679.5GB (38%) of 1...
- Sep 26, 2016
Jeje wrote:
I had quite a number of spikes and surges because of tripping of the electric circuit. Maybe that has to do something with it?
A surge could have created some damage. Do you use a UPS?
The WD Red has a 3-year warranty, so you can RMA it. Western Digital will send you a recertified replacement, not a new disk. I'd probably do the RMA, but also buy a new replacement disk for the NAS. Then either use the RMA replacement somewhere else, or keep it on hand as an emergency spare.
StephenB
Sep 26, 2016Guru - Experienced User
The messages say disk 1 is failing (data can't be read) - I'd replace it.
You could get more details by downloading the log zip file and looking in disk_info.log. Another way to confirm disk health is to test the disks in a Windows PC with Western Digital's lifeguard.
How old is the disk?
- JejeSep 26, 2016Aspirant
Thank you Stephen. I bought the first disk in Sep 2014.
I had quiet a number of spikes and surges because of tripping of the electric circuit. Maybe that has to do something with it?
- StephenBSep 26, 2016Guru - Experienced User
Jeje wrote:
I had quite a number of spikes and surges because of tripping of the electric circuit. Maybe that has to do something with it?
A surge could have created some damage. Do you use a UPS?
The WD Red has a 3-year warranty, so you can RMA it. Western Digital will send you a recertified replacement, not a new disk. I'd probably do the RMA, but also buy a new replacement disk for the NAS. Then either use the RMA replacement somewhere else, or keep it on hand as an emergency spare.
- JejeSep 27, 2016Aspirant
Thanks Stephen.
This really was very helpful as you showed me things I didn't know.
I was able to create a RMA and will also buy a new replacement.
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