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Volume Data degraded error
Hi we have a Netgear 314E, Raid 5 and I keep getting this error. I have fixed it once by running balance and defrag but it is back again. The firmware is 6.6.0 and we have Egnyte Storage sync running. This was the suggested state we should keep it until Egnyte inform us to upgrade.
This is the disk log. What is it indicating?
Device: sda
Controller: 0
Channel: 0
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 31
Uncorrectable Sector Count: 31
Temperature: 44
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 6
Device: sdb
Controller: 0
Channel: 1
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 50
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 8
Device: sdc
Controller: 0
Channel: 2
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 49
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 7
Device: sdd
Controller: 0
Channel: 3
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 45
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 8
Hi uptown30,
I think the problem is with this:
Device: sda
Controller: 0
Channel: 0
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 31
Uncorrectable Sector Count: 31
Temperature: 44
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 6There are uncorrectable and pending sectors already. Normally these are indicators that the HDD is faulty or getting there.
Are you using X-RAID2?
Volume in a degraded state as far as I know should still work, it just cannot tolerate anymore HDD failure.
I would suggest that you try to do a back-up of your files then have the HDD above be checked then replaced.
Regards,
13 Replies
Replies have been turned off for this discussion
My hunch would be that disk sda is failing and the problem but it would be important to look at more logs to confirm.
Can you send in the entire logs zip (see the Sending Logs link in my sig)?Mdgm - I have send the log attention to you. Please have a look.
Thank you
uptown30 wrote:
This is the disk log. What is it indicating?
Device: sda
Controller: 0
Channel: 0
Current Pending Sector Count: 31
Uncorrectable Sector Count: 31This says that disk 1 (Channel 0) is starting to fail. There might be other issues that show up in other logs (mdstat.log for instance).
Balance and defrag won't fix degraded volume errors btw. Only resyncing the array can do that.
- Yes the company is the originator purchaser. I will get in touch with Netgear. I did send all the logs to mdmg. Would the Netgear requires the logs you have indicated?
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