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Forum Discussion
uptown30
Jan 11, 2017Guide
Volume Data degraded error
Hi we have a Netgear 314E, Raid 5 and I keep getting this error. I have fixed it once by running balance and defrag but it is back again. The firmware is 6.6.0 and we have Egnyte Storage sync runni...
- Jan 15, 2017
Hi uptown30,
I think the problem is with this:
Device: sda
Controller: 0
Channel: 0
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 31
Uncorrectable Sector Count: 31
Temperature: 44
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 6There are uncorrectable and pending sectors already. Normally these are indicators that the HDD is faulty or getting there.
Are you using X-RAID2?
Volume in a degraded state as far as I know should still work, it just cannot tolerate anymore HDD failure.
I would suggest that you try to do a back-up of your files then have the HDD above be checked then replaced.
Regards,
uptown30
Jan 13, 2017Guide
Where do i see the smart_history logs? I have just downloaded the entire log folder but nada.
FramerV
Jan 15, 2017NETGEAR Employee Retired
Hi uptown30,
I think the problem is with this:
Device: sda
Controller: 0
Channel: 0
Firmware: 01.01K02
Class: SATA
RPM: 7200
Sectors: 3907029168
Pool: data
PoolType: RAID 5
PoolState: 3
PoolHostId: 7c6e33a8
Health data
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
Current Pending Sector Count: 31
Uncorrectable Sector Count: 31
Temperature: 44
Start/Stop Count: 15
Power-On Hours: 23184
Power Cycle Count: 15
Load Cycle Count: 6
There are uncorrectable and pending sectors already. Normally these are indicators that the HDD is faulty or getting there.
Are you using X-RAID2?
Volume in a degraded state as far as I know should still work, it just cannot tolerate anymore HDD failure.
I would suggest that you try to do a back-up of your files then have the HDD above be checked then replaced.
Regards,
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