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Forum Discussion
Solved
Error when attempting to delete snapshots
Good morning, I am having issues when attempting to manually delete snapshots from our ReadyNAS. The error that is displaying when it does fail is 28004020002. After searching through your forums...
Fixed.
Please do not reboot the system until the balance has completed. The balance will take some time to complete.
You can see the progress in the web admin interface.
Furthermore you can schedule a balance to be run say every 2-3 weeks.
The model number is a ReadyNAS 31400
Firmware 6.2.4
The firmware was probably updated around the time we started to have issues.
I will attempt the solutions below to see if that fixes it.
I would suggest opening a support ticket with Netgear support. I suspect the suggestions we have made will not work.
running the serial numbers it appears that it may be outta warranty. by 3 months.
jhoffer101 wrote:
running the serial numbers it appears that it may be outta warranty. by 3 months.
Hardware warranty is three years, so I don't think that is possible. The 90-day software phone support could be up.
ah ok. i will try this then. Thank you so much for your help.
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