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Forum Discussion
jhoffer101
Aug 21, 2015Aspirant
Error when attempting to delete snapshots
Good morning, I am having issues when attempting to manually delete snapshots from our ReadyNAS. The error that is displaying when it does fail is 28004020002. After searching through your forums...
- Aug 25, 2015
Fixed.
Please do not reboot the system until the balance has completed. The balance will take some time to complete.
You can see the progress in the web admin interface.
Furthermore you can schedule a balance to be run say every 2-3 weeks.
mdgm-ntgr
Aug 21, 2015NETGEAR Employee Retired
The 314 has a 5 year hardware warranty, 90 days phone support. If purchased on/after Jun 1, 2014 it has lifetime chat support as well.
jhoffer101
Aug 24, 2015Aspirant
Ours was purchased in March of 2014 and i just sent the logs to you!
- mdgm-ntgrAug 24, 2015NETGEAR Employee Retired
Thanks for the logs. Sent you a PM.
- mdgm-ntgrAug 25, 2015NETGEAR Employee Retired
Fixed.
Please do not reboot the system until the balance has completed. The balance will take some time to complete.
You can see the progress in the web admin interface.
Furthermore you can schedule a balance to be run say every 2-3 weeks.
- jhoffer101Aug 26, 2015Aspirant
thanks again for all of your help,
it is greatly appreciated!
- renaissancemanSep 04, 2015Aspirant
Good morning.
I am having the same problem deleting snapshots:
28004020002
Error in delete snapshot
I updated firmware from 6.1.9 to 6.2.4, this is when the problem began.
ReadyNAS 314
Purchased 24-FEB-2014
I am going to attempt to send a log to mdgm. Thanks for any help.
- mdgm-ntgrSep 04, 2015NETGEAR Employee Retired
Thanks for the logs. I have sent you a PM.
- renaissancemanSep 05, 2015Aspirant
Thanks to mdgm for solving this problem.
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