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Forum Discussion
Exact Steps For Getting Into Tech Support Mode?
Ultra-6, experiencing the infamous "Boot-Shutdown Loop". I'll call support as soon as I have the box in Tech Support mode and have the ID number. But the LED display goes dark instead of supplyi...
@beisser
Hello, I noticed you are one of the many brilliant minds in the forum.
I have an issue, similiar to this one. Tried may things I have read on-line, and none have solved. I know what the issue but I just dont have any method to repair. Here goes:
I can ping, ftp, and access via smb/cifs. I simply cannot access frontview. Basically, what I believed happened, I was broswing around Netgear's site, found what appeared to be a plugin for Tivo. Since I have 2 of them, I thought this would be a wonderful feature. Unfortunately, I was having trouble enabling the feature. Front View would lock up on me while I was trying to enable the plugin. Eventually, It finally enabled, although I couldnt select the share it would use to present media to my Tivo's. After rebooting it, via Front View, I coulnd no longer access Front View.
I was hoping to place in tech support mode (telnet) and go into the unit to simply disable the Tivo and Bittorrent plugins, except I dont work for netgear and dont have the trade secret to telnet in using support mode :-D
As the plot thickens, I was gifted this nas, ReadyNAS 1100 from my company, as they used it years back for archived backups. Because of this, I cannot register for support with the serial, thus I cannot open a ticket with support, and being that it is out of warranty (im sure), I figured telephone support may turn me away.
If I didnt have 1-2 TB of data on it, I would have just reset to defaults. Currently, I use it to backup my Old, soon to be retired Buffalo NAS.
If you can help, Wonderful!!! If not, I completely understand that as well!
Thanks in advace,
JG
Hello, I noticed you are one of the many brilliant minds in the forum.
I have an issue, similiar to this one. Tried may things I have read on-line, and none have solved. I know what the issue but I just dont have any method to repair. Here goes:
I can ping, ftp, and access via smb/cifs. I simply cannot access frontview. Basically, what I believed happened, I was broswing around Netgear's site, found what appeared to be a plugin for Tivo. Since I have 2 of them, I thought this would be a wonderful feature. Unfortunately, I was having trouble enabling the feature. Front View would lock up on me while I was trying to enable the plugin. Eventually, It finally enabled, although I couldnt select the share it would use to present media to my Tivo's. After rebooting it, via Front View, I coulnd no longer access Front View.
I was hoping to place in tech support mode (telnet) and go into the unit to simply disable the Tivo and Bittorrent plugins, except I dont work for netgear and dont have the trade secret to telnet in using support mode :-D
As the plot thickens, I was gifted this nas, ReadyNAS 1100 from my company, as they used it years back for archived backups. Because of this, I cannot register for support with the serial, thus I cannot open a ticket with support, and being that it is out of warranty (im sure), I figured telephone support may turn me away.
If I didnt have 1-2 TB of data on it, I would have just reset to defaults. Currently, I use it to backup my Old, soon to be retired Buffalo NAS.
If you can help, Wonderful!!! If not, I completely understand that as well!
Thanks in advace,
JG
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