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reburns's avatar
reburns
Aspirant
Sep 19, 2016

Expansion failed - Pro Pioneer 6

Hello -

 

Adding a 6th HDD to this Pro Pioneer failed.  I believe that this was built using 4 each 4TB HDDs and later adding a 5th and now attempting to add a 6th.  Is the issue a 8TB expansion limit?  I will happily upload logs, but don't see how to attach the file, or add a download link.  The drives are WD40EFRX.  The other thing to observe is that the volume was very full before attempting the expansion.  If that's an issue, I can free up some space first.

 

Thank you!

 

Hostname:Ascent-Pioneer
Model:ReadyNAS Pro 6 [X-RAID2]
Serial:20S40CRL00187
Firmware:RAIDiator 4.2.28 
Memory:3072 MB [4-5-5-15 DDR2]
IPv4 address: 1:Not Connected
IPv4 address: 2:192.168.1.4
Volume C:Online, X-RAID2, 6 disks, 98% of 14 TB used

9 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    If a Netgear moderator requests logs, you email them using this procedure: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-readynas-community-moderators

     


    reburns wrote:

    Adding a 6th HDD to this Pro Pioneer failed.  I believe that this was built using 4 each 4TB HDDs and later adding a 5th and now attempting to add a 6th.  Is the issue a 8TB expansion limit?

    There is an 8 TiB growth limit, but you didn't exceed that.

     

    The problem is the other constraint on growth - a volume cannot grow over a 16 TiB size.  After 5 disks you were at 16 TB (~ 14.5 TiB), the 6th would take you to 20 TB (~ 18.1 TiB).

     

    What you can do is back up all the data and do a factory reset with all drives in place.  Though the volume can't expand to more than 16 TiB, the NAS will create a 20 TiB volume if you do this.

     

    Since you are facing a factory reset anyway, you could take the opportunity to switch to OS 6 - which has no known expansion limits, and which has other features that aren't available with OS 4.2.  One thing to factor in - you will lose Netgear support.

    • reburns's avatar
      reburns
      Aspirant

      Ok, I'll consider a factory reset and OS 6.  AFAIK, the 4TB HDDs I am using is outside Netgear support already.  (?)

       

      Can you point me to directions for upgrading to OS 6?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        reburns wrote:

        AFAIK, the 4TB HDDs I am using is outside Netgear support already.  (?)

         


        The legacy HCL aren't updated very often.  Though the pro pioneer list does include three 4 TB models, including both WD Red drives and the Seagate VN drives (now branded as "Ironman").

         


        reburns wrote:

        Can you point me to directions for upgrading to OS 6?



         See the highlighted post in this thread ( https://community.netgear.com/t5/Using-your-ReadyNAS/OS6-now-works-on-x86-Legacy-WARNING-NO-NTGR-SUPPORT/m-p/897023/highlight/true#M50465)

        The cliff-notes version is 

         

        1. Install the add-on PREP4TOR6_0.1-x86.bin.  Don't reboot.

        2. Install the firmware R4toR6_latest.bin
        3. Reboot

         

        The reboot will automatically trigger a factory reset, which of course destroys the data on the NAS and the configuration.

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