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Forum Discussion
Failed update from 4.2.31 to 6.10.0, Boot Menu unavailable, 4.2 USB recovery not working in Win10
Hi,
Just did, what seemed to be, a successful update of my Ultra 6 from 4.2.31, to 6.10.0 (Hotfix 2). After completing the update (OS 6 seemed to be running just fine) i did a manual shutdown o...
Realized i was missing MV C++ 2005 to run the Recovery tool. Created 5 different USB sticks now, all of different ages and within the size, fat32 etc. but can't get any of them to work with Backup + Power... bad luck with USB sticks or potentially another issues (considering i am not able to access the Boot Menu either)?
- Sounds like probably a bad disk (or not properly inserted) not a problem with the internal flash.
USB Boot Recovery shouldn’t be run unless reasonable steps are taken first to confirm the problem is likely with that as USB Boot Recovery does have a likely side effect.To add to this, i did replace the memory at about the same time as i did the update - yes this was likely a bad move as it could now be 2 or more issues.
I did run a memory test for a few cycles with no issues, and did boot up in 4.2.31 for a few hours, and there were no issues.
However, i did also have to take out the mobo do replace the memory, which ofc means disconnection the HD extension board, so hopefully i have not done some damage to this (i.e. some issues with the discs).
I did test the disc i am using in my other computer (WD Reds), and there seems to be no issue. Also swapped it with another WD red, and get same problem.
I also swapped memory back again the original, to test, but it didn't make a difference, so i am back to the new memory.
okay, so I just swapped back to original memory and added 1 drive that have never seen the NAS before and ensured that it is 100% connected (to what i can see).
Unfortunately the issue still remains.
One note, i assume that the reset button should actually reset the NAS (never had use for it in the past). But it is not doing that during boot, as well as not reacting to the procedure for accessing the boot menu.
If it is helpful. For the upgrade process to OS6 i followed the guided procedure. "Update" with the PREP4TOR6_0.1-x86 FW, followed by R4toR6_6.9.5. After this i updated to 6.10.0 from within OS6, and it automatically applied 2 hotfixes. Then i did a shutdown from OS6, and added my 3 additional drives and booted up, and here the problems began.
The originally installed drive was part of the X-raid aray from my old 4.2 install, but it worked fine for installation as JBOD, but i assume the disc was "broken" when the 4/6th of the original aray was added to the NAS.
The flash memory is not touched during a 4.2 to 6.x update?
Grizzi wrote:
The flash memory is not touched during a 4.2 to 6.x update?
The flash memory is certainly updated as part of the update procedure. But this looks like a disk-related problem (since your initial install with OS 6 went fine). Though I'm not sure you've completely ruled out memory.
Can you try removing all the disks, and see if the boot menu is available? Maybe also review the instructions on how to access it in the hardware manual ( http://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf )
Also, perhaps try again with your initial disk - if you remove the partitions or zero it in a PC, then you can try a factory install w/o the boot menu.
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