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AdrianM's avatar
AdrianM
Tutor
Apr 03, 2016

File properties lost when copying from Dropbox to NAS

Win 7, Win 10, drag and drop of files from Dropbox folders on local HD to NAS is always interrupted by a dialogue saying that the file has properties that can't be copied. Presumably this has something to do with the different file systems in use and dropbox making use of certain NTFS facilities that FAT32 doesn't have. Is there anything that can be done to prevent the pesky interruption? 

4 Replies

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    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi AdrianM,

       

      The message can be ignored, but you might have problem accessing the files. Use a 3rd party program "Teracopy" to copy /or transfer the files from your PC Dropbox folder to your ReadyNAS share.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

  • I onlly mentioned FAT32 becuase I had seen this issue with copying from Dropbox to an SD card and that was the issue then. When I got the RN102 I just loaded two brand new 2TB Seagate drives following the KB article Adding a disk to desktop models and powered it up. After the control panel said it had finished building the volumes I ran a backup job to copy my old NAS shares onto the new one. I assumed from all the time it took to do the initial build that the discs ad been low level formatted and were ready for use, I hope I didn't miss a step!

    • BrianL2's avatar
      BrianL2
      NETGEAR Employee Retired

      Hi AdrianM,

       

      Thanks for clearing it up. With these steps that you did on your ReadyNAS 102 unit, it's been properly setup and should work fine with no problem. In any case you encounter such problem or if you have any question, just update or post it on this thread.

       

       

      Kind regards,

       

      BrianL
      NETGEAR Community Team

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