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Forum Discussion
Solved
Firmware 6.5.0 - Failure To Sync ADS Information - Users locked out of shared folders
Since updating to firmware 6.5.0 my ReadyNAS 3130 is unable to sync ADS information. ADS users and groups are no longer showing on the accounts page. All shares have lost group and user permissions c...
I have been in contact with support for this issue and others. No resolution...
This latest firmware update breaking the ADS connection is the last straw for me with Netgear. The 6.5.0 update was supposed to fix the Anti-Virus scanner issue that caused the ReadyNAS units to respond extremly slowly if it all. Instead, it created an even bigger problem across my network where users could no longer access any of their data.
This has been ongoing for two weeks now with no resolution.
That's unaccecptable!
I have migrated my data to other servers and purchased two new rackmount NAS. My Netgear 3130's are sitting on the floor waiting for the next trash pickup.
My issue has been resolved by the 3rd line support team. Shares and permissions back working correctly again.
They got mine working again as well. However, we had our NAS on a scheduled restart every Sunday. When it restarted, it lost the fix that was applied. I had to have Netgear reapply the fix and then turned off my schedule restarts. Something to keep in mind until they release new firmware with a permanent fix.
Hi stevecr25, balston & Dshunter,
Thanks for the feedback. If you're still having issues, continue to work with our Tier 3 guys to get this issue resolved. Again, we apologize for the inconvenience.
Kind regards,
BrianL
NETGEAR Community Team
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