NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Firmware K.O'd Readynas 104 error mount_block_root+248
A firmware ran on my ready nas 104 on friday night and it had restarted, it now displays mount_block_root+248 and does not start and is not accessible. all out data at the moment appears to have gone...
Hi, thanks for the looking at this, I have important stuff backed up its now more the unknown factor. Tried it with out the disks and the same error, the only part i can get to is in debug telnet connection. Its the latest firmware update which has caused it, i don't know if there is a way for flash the firmware from the usb via the debug console. Its setup as per netgear instructions but its not installing the firmware from the usb as per their support page. Tech support are not being helpful at the min, either helping or entertaining me paying for it.
GaryCatlin wrote:
Its setup as per netgear instructions but its not installing the firmware from the usb as per their support page. Tech support are not being helpful at the min, either helping or entertaining me paying for it.
The instructions for creating the flash are confusing.
The way I read them, you first need to create the recovery flash using the USB recovery tool. Then apply the instructions here: https://kb.netgear.com/29952/How-do-I-use-the-USB-Recovery-Tool-on-my-ReadyNAS-OS-6-storage-system#Manual_creation_for_ARM_systems
Hi,
Yeah tried several usb's just goes to debug telnet thats it
Sounds like a UBOOT problem. USB recovery is supposed to fix it, but you are not the first to report it didn't. That could point to a hardware failure. Unfortunately, I'm not an expert there, as it's unique to ARM processors.
But, there is a good chance your volume is intact, so a replacement OS6 NAS could be a solution. Unfortunately, availability at a reasonable cost is not good.
Hello GaryCatlin
I just got this error after upgrading my RN104 from 6.10.6 to 6.10.7.
First, I tried to create a USB recovery key with 6.10.7 firmware.
After recovery, NAS was power down, and same error happened after I powered it on again.
Then I created a USB recovery key with 6.10.6 firmware.
After recovery, and power on, NAS was alive, with no data loss !
I don't know why the 6.10.7 firmware created this issue, but I think I'll stay on 6.10.6 for now :cathappy:
Hope you'll recover your NAS like me.
Adrien
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
