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TerryG80's avatar
TerryG80
Aspirant
Aug 23, 2015
Solved

Folder turned invisible after moving

I was trying to move a folder out of a directory to the root of my NAS so I grabbed it from tree view and dragged it to the root directory.  Everything appeared to go smoothly, until it finished movi...
  • StephenB's avatar
    StephenB
    Aug 25, 2015

    TerryG80 wrote:

    I've tried browsing the NAS via ftp and the web ui by signing in as admin and using my password, but the folder still isn't appearing.  I may be misunderstanding what you mean by "browse \\NAS\data with admin credentials" tho, so I may not be following your directions properly.  I'll do some more digging around and see what I can find.

     

    Not FTP, and not the web ui.  It has to be SMB.

     

    With Windows enter \\nasname\data into the file explorer address bar (win 10) or windows explorer (other windows).

    Log on is "admin" (no quotes) with the NAS admin password.

     

    Or open cmd, and enter

    net use * /delete

    net use T:\ \\nasname\data  /user:admin password

     

    That will mount the data volume as drive letter T.

     

    In all the examples above, the direction of the slashes matters.  You can use either the nas name or its ip address for nasname

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