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Forum Discussion
TerryG80
Aug 23, 2015Aspirant
Folder turned invisible after moving
I was trying to move a folder out of a directory to the root of my NAS so I grabbed it from tree view and dragged it to the root directory. Everything appeared to go smoothly, until it finished movi...
- Aug 25, 2015
TerryG80 wrote:
I've tried browsing the NAS via ftp and the web ui by signing in as admin and using my password, but the folder still isn't appearing. I may be misunderstanding what you mean by "browse \\NAS\data with admin credentials" tho, so I may not be following your directions properly. I'll do some more digging around and see what I can find.
Not FTP, and not the web ui. It has to be SMB.
With Windows enter \\nasname\data into the file explorer address bar (win 10) or windows explorer (other windows).
Log on is "admin" (no quotes) with the NAS admin password.
Or open cmd, and enter
net use * /delete
net use T:\ \\nasname\data /user:admin password
That will mount the data volume as drive letter T.
In all the examples above, the direction of the slashes matters. You can use either the nas name or its ip address for nasname
TerryG80
Aug 25, 2015Aspirant
I've tried browsing the NAS via ftp and the web ui by signing in as admin and using my password, but the folder still isn't appearing. I may be misunderstanding what you mean by "browse \\NAS\data with admin credentials" tho, so I may not be following your directions properly. I'll do some more digging around and see what I can find.
Thanks for the suggestions so far.
StephenB
Aug 25, 2015Guru - Experienced User
TerryG80 wrote:
I've tried browsing the NAS via ftp and the web ui by signing in as admin and using my password, but the folder still isn't appearing. I may be misunderstanding what you mean by "browse \\NAS\data with admin credentials" tho, so I may not be following your directions properly. I'll do some more digging around and see what I can find.
Not FTP, and not the web ui. It has to be SMB.
With Windows enter \\nasname\data into the file explorer address bar (win 10) or windows explorer (other windows).
Log on is "admin" (no quotes) with the NAS admin password.
Or open cmd, and enter
net use * /delete
net use T:\ \\nasname\data /user:admin password
That will mount the data volume as drive letter T.
In all the examples above, the direction of the slashes matters. You can use either the nas name or its ip address for nasname
- TerryG80Aug 25, 2015Aspirant
I kept getting errors on my wifes laptop running windows 7 so I grabbed my tablet, change my credentials to admin, and boom, there it was.
Thanks a ton for all the help. I greatly appreciate it.
Terry
- StephenBAug 25, 2015Guru - Experienced User
Good.
So what you should do is move it back into a share, and then create a share from the Web UI.
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