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Forum Discussion
Folders / files disappearing, unable to see on another Mac RN31400 – ReadyNAS 300 Series 4- Bay
I've been using my ReadyNas for over two years now with no issues, within the last 6 months it has begun to make files "disappear" until the entire drive is rebooted (this involves saving and closing...
We are using SMB.
Melissa
Which version of OS6 are you running?
Which version of Mac OS X are you running?
We are running OS6.2.4
My Mac is currently running OS X El Capitan Version 10.11.6
That's a very old version of OS6 released close to 2 years ago.
If you update the firmware on the unit do you still have this problem? Please see ReadyNAS OS 6: Firmware Upgrade Guide and TipsThe online system hasn't offered us an update and when we click "check for updates" it loads a spinning wheel for a second and then just stops.
Thanks for the link, is there a way to force an update?
We also have the APP Egnyte storage sync for Netgear installed, we have previously had problems with another ReadyNas when updating firmware, it stopped the syncing to Egnyte, Netgear agreed to reinstall the old firmware until Egnytes systems were able to catch up. Not sure if this is useful information.
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