NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Suires's avatar
Suires
Aspirant
Feb 27, 2017
Solved

Unable to access ReadyNAS 104, All folders disappeared

A couple days ago, I got a few weird warning messages about the volume capacity is getting low. That is completely not turn. Then suddenly I am not able to see any folders except the "Home" folder (which I am not using at all).

The drives seems to be OK and I am able to access the admin page but not the data.

One other weird thing is I am not able to turn on SMB service at all no matter how many times I tried.

I also tried to reinstall OS using the boot menu but still no luck.

Any idea what I can do to rescue my data. Please help!!

 

Warnings from the log:

Thu Feb 23 2017 22:07:43
Volume: Less than 5% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
Thu Feb 23 2017 21:57:34
Volume: Less than 10% of volume media's capacity is free. Performance on volume media is degraded. To improve performance, you must add capacity.
Thu Feb 23 2017 21:47:26
Volume: Less than 20% of volume media's capacity is free. Performance on volume media will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Thu Feb 23 2017 21:37:17

Volume: Less than 30% of volume media's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.

  • The root volume was temporarily full. Fixed the broken SMB share config.

4 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Sounds like the 4GB root volume is full. I've sent you a PM.

  • Retired_Member's avatar
    Retired_Member

    To see how much your hidden data resources are used, download the logfiles and go to btrfs.log. You will find something like the following.

     

    === filesystem /data ===
    Data, single: total=7.50TiB, used=7.48TiB
    System, RAID1: total=32.00MiB, used=896.00KiB
    Metadata, RAID1: total=1.00GiB, used=142.78MiB
    GlobalReserve, single: total=64.00MiB, used=0.00B

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    This doesn't sound like an excessive amount of metadata on the data volume. 

     

    This sounds like a full 4GB root volume.

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      The root volume was temporarily full. Fixed the broken SMB share config.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More