NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS 102 - Sharing Folders
Hello & apologies if this is in the wrong section.
I've have a folder I would like to share with a flatmate however I'm having issues carrying this out. I've logged in as admin, created a new folder and set the folder to allow this person access. In addition to this I have had them setup their own Netgear account plus installed the ReadyCloud app on their laptop. They've logged into the app however it's stating no devices have been registered. When I go through the discover option the Nas is showing so I'm a bit lost.
Admittedly I'm not sure if this is actually the easiest way to share however would be grateful for any assistance.
Thanks
I've kinda sorted it.
On one part I think I was being silly trying to untick the DNLA option within the section that gives you 4 choices. All I needed to do was move the slider to off within the DNLA section which sorted this particular issues.
With regards to sharing folders. Because of what the DNLA issue threw up I've now made a folder I wish to share with DNLA protocol and put a shortcut of said folder onto the persons desktop. Seeing as they will be scanning docs which aren't really sensitive and just need to be saved then it doesn't matter if anyone can view these.
I've had my 102 for nearly 5 years now and I can't fault it however the folder sharing issue seems bizarre. I'm just glad that this isn't something that's critical to me.
27 Replies
I'm guessing the issue is because the NAS is registered to myself and cannot be registered to someone else? If this is the case what is the best way to share a folder/give someone access?
Thanks
Hello jwgmorley,
How did you add them through ReadyCloud? This is done through the ReadyCloud portal. When you get to the admin page > Cloud > ReadyCloud, your own ReadyCloud account which has the admin rights to add or delete ReadyCloud users should show in the "signed in as" section. Under Accounts > Cloud Users, you should see your ReadyCloud account and the one that you have added. By the way, are you able to access the NAS' shares through ReadyCloud portal using your own ReadyCloud account?
If they are just connecting locally that they are in the same network where the NAS is, they can simply access the NAS via SMB. Have them enter \\ followed by the NAS IP (ex. \\192.168.5.5) in Windows explorer (not Windows Internet explorer browser).
Welcome to the community!
Regards,
Hi JennC,
Thank you for the response.
I added them on the server web portal in the users section. I've logged on via ReadyCloud portal just now and the only area I can see admin is when I select 'Manage' and it lists my server with 'admin' stated next to it. When I click on admin it then takes me out of ReadyCloud and into my server web portal, which is where I had already added the user.
Within the server portal I have also shared the particular folder in question adding their email address. They have confirmed and logged into to their RC account however when they log into the RC app on their pc they still get the message stating no devices registered.
I'm not at the stage that I'd be happy for them logging in via windows explorer however it looks like only admin can access via this way. We tried using her details however it wouldn't let her. I also only want to give access to 1 folder (read/write access) and wish to keep my other folders secure.
Thanks for your help.
It sounds like you created a local user for him and then separately had him create a ReadyCloud user. That's two different users and one cannot have access to the personal folder of another. This is one of the things about ReadyCloud I believe is seriously flawed, but you need to work around it or live with it.
Does he need remote access? If not, forget about ReadyCloud and just have him access the NAS locally using the local account you created. If he does, he can use ReadyCloud all the time once you have given access to him vioa ReadyCloud and use his ReadyCloud account home folder or you can create a special folder that is not a home folder and give both users access to that folder.
Hi and thanks for the response. They don't need access remotely and will be accessing it whilst at my home.
I'm a bit lost as what is the correct way for them to access it locally? I've tried different methods but been unable to access the folder at all.
I'd be happy setting up from scratch if need be.
I assumed accessing locally they'd use the IP address? Probably wrong however whenever I try accessing via the IP address it always asked for admin password and won't accept the users I've setup.
Thanks
From windows, the normal way is through the file manager. Enter \\nas-name or \\nas-ip-address in the address bar and you should see the list of shared folders. Then you can just click on it.
You do need to be careful on the slash direction, and of course use the real name or IP address instead of the placeholders.
From OSX, you use finder, entering smb://nas-name or smb://nas-ip-address. Note the slash direction is different.
Android and iOS require you to have an app on the device. Solid Explorer is a good one for Android. GoodReader works for iOS.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
