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Nienkerk's avatar
Nienkerk
Aspirant
Jun 14, 2016

Front Panel Shows error "kmem_cache_alloc+5c" - #27013537

Hello!   I have just upgraded to the last disk and it was on 96% last night of several days of resynch. When I woke up this morning I couldnät connect so I had a look at the box. The display show...
Adding Disks
Booting
Installation & Upgrade
Nienkerk's avatar
Nienkerk
Aspirant
Jun 15, 2016

4 disk (4tb WD Red PRO)
I think i can get full backup of the data.
I fint know what RAIDar is
On the display on the box

I got the box running yesterday and turned all the apps off. I reinstalled and rebooted the device. Then I let it continue with the reshape of data on the last disk. Got a error message this morning again "mv_xor_status+88". I couldn't connect to it so I pulled the plug again. What do i do now?

  • Nienkerk's avatar
    Nienkerk
    Aspirant
    Jun 15, 2016

    Do you think this problem has to do with the HDDs or the OS?

     

    Can RAIDar help me?

     

     

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Jun 15, 2016

      RAIDar can often give you some information on the NAS status (and allow you to download the logs) even if the web ui is not responsive.  It won't fix anything, but it might help get the relevant info.

       

      Have you looked at the disk health?  Try to download the log zipfile while the system is running, and look in smart_history.log.

      • Nienkerk's avatar
        Nienkerk
        Aspirant
        Jun 15, 2016

        I looked in the smart log and found this

         

        time model serial realloc_sect realloc_evnt spin_retry_cnt ioedc cmd_timeouts pending_sect uncorrectable_err ata_errors
        ------------------- -------------------- -------------------- ------------ ------------ -------------- ---------- ------------ ------------ ----------------- ----------
        2013-04-23 16:20:40 TOSHIBA DT01ACA100 33453RGPS 0 0 0 -1 -1 0 0 0
        2013-04-23 16:20:40 TOSHIBA DT01ACA100 334489ENS 0 0 0 -1 -1 0 0 0
        2016-06-10 16:45:16 WDC WD4001FFSX-68JNU WD-WMC5D0D2N1W3 0 0 0 -1 -1 0 0 0
        2016-06-10 19:06:28 WDC WD4001FFSX-68JNU WD-WCC5D6RZUEL7 0 0 0 -1 -1 0 0 0
        2016-06-11 11:19:05 WDC WD4001FFSX-68JNU WD-WCC131AXFYZD 0 0 0 -1 -1 0 0 0
        2016-06-13 06:39:57 WDC WD4001FFSX-68JNU WD-WMC130D0ZD5C 0 0 0 -1 -1 0 0 0

         

        Looks like nothing but its not my first language if you know what I mean :)

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