NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Front View not rendering for ReadyNAS Ultra 6
I realise I have not kept the firmware on my ReadyNAS Ultra 6 up to date - it is currently on 4.2.17 and I believe the current is 4.2.31.
However, I cannot access Front View from RAIDar, instead I get a skeleton of the page. Is there another way to access Front View or to update the firmware on my NAS without Front View?
nigel17 wrote:
The FireFox link you sent me allowed me to access Front View but when I try to do a remote update I get an error saying "Error connecting to remote server". I'm guessing I could download a copy of the latest firmware 4.1.31 to a USB and load directly into the NAS?
You must mean 4.2.31.
You can download it from https://kb.netgear.com/000038793/RAIDiator-x86-Version-4-2-31, extract the image from the zip file, and then manually install it from the browser. No need for USB.
12 Replies
Replies have been turned off for this discussion
nigel17 wrote:
I realise I have not kept the firmware on my ReadyNAS Ultra 6 up to date - it is currently on 4.2.17 and I believe the current is 4.2.31.
However, I cannot access Front View from RAIDar, instead I get a skeleton of the page. Is there another way to access Front View or to update the firmware on my NAS without Front View?
If you are getting a skeleton of the page, then you are probably going to https://nas-ip-address and not https://nas-ip-address/admin.
Leaving out the /admin part will redirect you to a shares page (which will be empty unless you have configured http as a sharing protocol for some of your shares).
However, there is another recent barrier to access. Modern browsers are now requiring TLS 1.2, and your NAS only supports TLS 1.0. So if you do access frontview with the /admin bit, you will likely see a cipher mismatch or protocol mismatch error in the browser. Internet Explorer will work, as will Edge in IE mode. You can also download an older version of FireFox (94.0.2 will work), and use that to access the NAS. After you you have access (and update the firmware) there is a third party addon you can use to install TLS 1.2. Alternatively, convert the Ultra to OS 6.
More information on the TLS 1.0 issue is here:
Many thanks for your response.
I tried to use https://nas-ip-address/admin but that also gives me a skeleton page of Front View.
I should have mentioned that I am a Mac OS household and don't have access to a Windows PC so I can't download Internet Explorer or Edge - I'm not sure about an older version of FireFox. So I'm still a bit stuck. Any other suggestions?
I can access my NAS media OK, so I know everything is working OK.
nigel17 wrote:
I should have mentioned that I am a Mac OS household and don't have access to a Windows PC so I can't download Internet Explorer or Edge - I'm not sure about an older version of FireFox.
https://ftp.mozilla.org/pub/firefox/releases/94.0.2/mac/en-US/
nigel17 wrote:I tried to use https://nas-ip-address/admin but that also gives me a skeleton page of Front View.
Are you getting a login prompt?
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
