Forum Discussion

Aspirant

Jul 30, 2015

Front Panel USB causes immediate power loss

This is very odd. I have submitted a case as my unit is under warrenty, but the response was basically "just don't do that". Unit: RN314 Accessory: Seagate Hard Drive with USB3 Cable (Type A to...

Guru - Experienced User

Jul 31, 2015

The USB ports should be protected against an accidental short - all that should happen is that a current overload detector will trigger to protect the system.

Though I have seen posts from folks who say they have seen BSOD on windows systems when they've accidently shorted a port, and a few folks have claimed motherboard damage.

In any event, I agree that it shouldn't cause the shutdown you saw, but it is not something I'm inclined to test on my own Nas.

JustKJ

Aspirant

Jul 31, 2015

StephenB,

I agree completely that any USB port should be protected against a short. As I mentioned in my reply to the other Moderator, the cable was not connect to anything at the time, so the short would have been across the face of the front USB port.

Technically there could have been static on the cable, but that would have affected it when pluged in correctly and it did not.

I'm in the Mac world, but remember the BSOD--breathing wrong could make Windows crash, but as many USB cables and fob drived that I have plugged in, never have i seend a short.

No, I would not want anyone to test this on thier live NAS, I was hoping to get a tech at Netgear to test it on a Lab machine. I think I got that communicated to the Tech assigned to my case.

Thank you for responding.

vandermerwe
Master
Jul 31, 2015
I just used the example of static causing component damage to illustrate the sensitivity of components to current. I didn't mean to suggest there was static on your usb cable.