Forum Discussion

Retired_Member

Feb 07, 2018

FTP Backup error

Firmware 6.9.2 Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails. -----...

Backup

ReadyNAS Backup

Retired_Member

Mar 21, 2018

Up!

Retired_Memberwrote:
Firmware 6.9.2
Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails.
-------- Backup Job Information --------
Backup Job Name: XXX
Backup Job Type: Full
Protocol: ftp
Backup Source: [remote:ftp]/ftp://xxxx
Backup Destination: xxx
Backup Start Time: Wed Feb  7 2018 15:05:02
Backup Finish Time: Wed Feb  7 2018 15:09:18
Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.

Amidala
NETGEAR Expert
Mar 26, 2018
What about now? Do you want to try upgrading to 6.9.3?
- Retired_Member
  Mar 26, 2018
  Yes of course. I'm upgrading just now.
  Will tell you in a couple of hours.
  - Amidala
    NETGEAR Expert
    Mar 27, 2018
    What happens after the upgrade? Or can you connect to FTP in another way?