NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PCChan
Dec 11, 2020Guide
ReadyCloud Andriod backup with broken pipe error
ReadCloud Andriod version: 2.0.7
Andriod mobile: Samsung U20 android verison: 10
R7800 Firmware: V1.0.2.78
Seagate backup plus portable drive 2Tb plug in to router USB port
It used to work well in backup my mobile phone photo well. It started failed few months ago after upgrade my router firmware. Accessing file from web or readyCloud app is working well. Backup from my mobile is the only problem.
May I know anyone have similar problem? I appreciate you can share me your resolution. Thanks for any suggestion.
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
9 Replies
Replies have been turned off for this discussion
- DarrenMSr. NETGEAR Moderator
Have you tried to revert the firmware and see if it starts working again?
DarrenM
- PCChanGuide
Hi Darren,
I tried downgrade to firmware version V1.0.2.68. ReadyCloud android app backup works well. All subsequent version up to V1.0.2.78 (the current version). Same error is reported. It's related to the firmware.
I appreciate your suggestion and possible solution to resolve this issue.
Frewin
- PCChanGuide
ReadyCloud version 2.1.1 is finally fixed the problem... I've upgraded the app in my phone. Backup is finally worked after over a year using manual backup.....
- Mirko76Aspirant