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Forum Discussion
Anonymous
Feb 07, 2018FTP Backup error
Firmware 6.9.2 Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails. -----...
Amidala
Mar 26, 2018NETGEAR Employee Retired
What about now? Do you want to try upgrading to 6.9.3?
Anonymous
Mar 26, 2018Yes of course. I'm upgrading just now.
Will tell you in a couple of hours.
- AmidalaMar 27, 2018NETGEAR Employee Retired
What happens after the upgrade? Or can you connect to FTP in another way?
- AnonymousMar 27, 2018
I've always had the ability to connect to that ftp.
Anyway, the problem occurs occasionally (let's say 50% of times, or, for a daily job, once it works and the day after it doesn't).
After the upgrade, for two days it seems to be working.
- AnonymousMar 28, 2018
Unfortunately the problem persists even after the upgrade:
Error backup job xxx: Connection cannot be established. Check the connection and authentication, if required. -------- Backup Job Information -------- Backup Job Name: xxx Backup Job Type: Full Protocol: ftp Backup Source: [remote:ftp]/ftp://path_to_ftp/ Backup Destination: [Backup]/xxx Backup Start Time: Wed Mar 28 2018 15:05:04 Backup Finish Time: Wed Mar 28 2018 15:07:44 Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.
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