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Forum Discussion
Retired_Member
Feb 07, 2018FTP Backup error
Firmware 6.9.2 Occasionally, FTP scheduled backup fails with the errors below. We scheduled the exact FTP backup activities with another client, and everything works: only the ReadyNAS fails. -----...
Amidala
Mar 26, 2018NETGEAR Expert
What about now? Do you want to try upgrading to 6.9.3?
Retired_Member
Mar 26, 2018Yes of course. I'm upgrading just now.
Will tell you in a couple of hours.
- AmidalaMar 27, 2018NETGEAR Expert
What happens after the upgrade? Or can you connect to FTP in another way?
- Retired_MemberMar 27, 2018
I've always had the ability to connect to that ftp.
Anyway, the problem occurs occasionally (let's say 50% of times, or, for a daily job, once it works and the day after it doesn't).
After the upgrade, for two days it seems to be working.
- Retired_MemberMar 28, 2018
Unfortunately the problem persists even after the upgrade:
Error backup job xxx: Connection cannot be established. Check the connection and authentication, if required. -------- Backup Job Information -------- Backup Job Name: xxx Backup Job Type: Full Protocol: ftp Backup Source: [remote:ftp]/ftp://path_to_ftp/ Backup Destination: [Backup]/xxx Backup Start Time: Wed Mar 28 2018 15:05:04 Backup Finish Time: Wed Mar 28 2018 15:07:44 Backup Status: Fail: Connection cannot be established. Check the connection and authentication, if required.
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