NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
pauloshea
Jan 18, 2018Aspirant
Full data loss after latest upgrade
So, it happened with me. I have RN 204 with two 4TB WD red installed. Recetly I've logged into admin panel and the device offered me a minor upgrade, from one of latest versions (6.8.smth from what...
mdgm-ntgr
Jan 18, 2018NETGEAR Employee Retired
Support for disks with 4KB logical sectors was added way back in 6.2.0 and 6.3.0. 6.3.0 was the first ever firmware for the RN204.
Did you migrate disks from a RN102 or the RN104 to the RN204?
Do you have any logs zip saved from the NAS from any time before the firmware update? If so can you send one of those in (see the Sending Logs link in my sig)?
Do you have logs from the current state of the system?
Is your backup up to date?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!