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Forum Discussion
speaker
May 18, 2017Aspirant
Gmail attachements download to ReadyNas not working!
If I receive an Email from lets say Gmail which has lets say a PDF (or any format type) file, I'll try to directly download it to the NAS server. When the download starts, I get a failure message...
JennC
May 22, 2017NETGEAR Employee Retired
Hello speaker,
What is the firmware version of your NAS?
I am not sure if it is recommended to save an attachment from the email to the NAS but normally, when we download an attachment we save it to the storage of the computer instead of network storage. Have you tried downloading something from the Internet and save it straight to the NAS?
Also, please post a screen capture of any error message you get.
Welcome to the community!
Regards,
- speakerMay 22, 2017Aspirant
Normally, no downloading an attachment to the NAS may not be a wise thing to do.
However, these attachements are between my colleagues at work only a few feet away; so i know it is safe.
The answer to the 2nd part of your quesion is yes i have tried a direct download however, it fails
the firmware is the latest ( May 2017)... hoping that the problem would go away - it hasn't..
Similary, if I print to a PDF directly to the NAS, it will not permit me or the file becomes corrupt.
LIkewise, if I try to delete the file on the NAS, the file will appear to disapear, but a refresh brings the file right back...
...There's something wrong with the Netgear OS.
...One one of our colleagues PC, the NAS icon doesnt always appear ( sometimes it does, sometimes it doesnt ), which makes it that much more difficult to access the NAS unless a shortcut was made in such an event like this ...
....This problem had just begun to appear.... A year ago, the NAS never showed problems such as this.
....Our IT guy removed the password to access the NAS but suprisingly, it still asks for username & password ( although as just mentioned - had been removed).
So there are all kinds of weird little problems with the NAS going on
- mdgm-ntgrMay 22, 2017NETGEAR Employee Retired
To access the NAS you'd either allow anonymous access or access it using users. The access denied suggests that your PC is trying credentials and being refused access. This could be credentials saved in Credentials Manager on your PC.
Sounds like you may have configured permissions incorrectly as well.
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