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Hope is not a plan... #19636384 [CLOSED]
Hello, I will try my best to remove all emotion from this post/question/plea for help :D Purchased a new ReadyNas NV+ mid-2007 and until mid-2012 it ran without an issue (save replacing one drive...
Is there a massive communication problem with Netgear 1-888-638-4327/ 1-800-448-1696/1-855-776-7233? I have been disconnected 9 times in the last 25 minutes. I spoke with Sheena Cruz on October 2nd and she charged my Visa for $19.90 to complete an RMA in 5-7 days. It's now day 8 and no NV+ at my doorstep. No one seems to know what to do on Netgear's end. I have been sent two customer satisfaction surveys in the past 25 minutes, each attaching a new case number - what up Netgear?
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