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Forum Discussion

ScotsDon's avatar
Jun 28, 2022
Solved

How do I prevent Alerts being emailed to the Sender (ReadyNAS 104, Firmware 6.10.7)

Following Google's email security change (June 2022), I got an App Password and entered all the details in Settings/Alerts, which works fine, but I now can't stop emails being sent not only to my Alert Contacts email address, but also to the Sender (From) email address, which I don't want.  This didn't happen before.  I delete my Sender email address from the Alert Contacts and initiate an "Apply and Send Message", putting the Sender email address in the From field, and the Sender email address then re-appears in the Alerts Contacts list, resulting in the email going to the Sender as well.  A circle.

 

I have now used Sign In With Google (an option on the same page but it's not obvious how to initiate it), with the same result.

 

So how do I stop email Alerts going to the Sender email??

 

 

  • Kardano's avatar
    Kardano
    Jul 06, 2022

    There is another solution:

    1. In settings do configuration backup with check: custom - Miscellaneous settings only.

    2. then Download configuration

    3. Zip file you get open in Total Commander

    4. navigate inside zip archive to "etc\frontview\"

    5. Open "Alert.conf"

    6. In Alert.conf file, AFTER mark "!!!" delete sender e-mail, other leave intact

    7. exit and save archive

    8. On setting do Restore of config and use editet zip file

    9. if your edit was ok and file was saved OK (TC worked that good for me) import will sucseed

    10. There is no need for restart, even if NAS say so. You can check Alerts an you will see...

     

    ..That all is correct and sender e-mail is no longer set as next adress for alert e-mails.

     

    Easier than downgrade and upgrade FW with all changes...

    Doing it like this from time that error appeared.

     

4 Replies

Replies have been turned off for this discussion
  • This "feature" first appeared in 6.10.3.

     

    One solution is to:

    1) Remove existing alerts configuration

    2) Manually downgrade the firmware to 6.10.2

    3) Configure (and test) your alerts configuration

    4) Upgrade back to the latest firmware.

     

    Obviously steps 2-4 should be carried out in as little elapsed time as possible.

    • Kardano's avatar
      Kardano
      Luminary

      There is another solution:

      1. In settings do configuration backup with check: custom - Miscellaneous settings only.

      2. then Download configuration

      3. Zip file you get open in Total Commander

      4. navigate inside zip archive to "etc\frontview\"

      5. Open "Alert.conf"

      6. In Alert.conf file, AFTER mark "!!!" delete sender e-mail, other leave intact

      7. exit and save archive

      8. On setting do Restore of config and use editet zip file

      9. if your edit was ok and file was saved OK (TC worked that good for me) import will sucseed

      10. There is no need for restart, even if NAS say so. You can check Alerts an you will see...

       

      ..That all is correct and sender e-mail is no longer set as next adress for alert e-mails.

       

      Easier than downgrade and upgrade FW with all changes...

      Doing it like this from time that error appeared.

       

      • ScotsDon's avatar
        ScotsDon
        Guide
        Thanks, guys, I will try these solutions in the next few days. Both look promising.

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