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Forum Discussion
Idrive Backup not showing files to backup
We have the system all set up and working just fine except for iDrive backup. I loaded it from the apps and it installed without error. It accepts the password for the iDrive log in (I have tested ...
Readynsa204. One volume and permissions are set to everyone
Hello lawrencesystems,
Is the NAS integrated to AD or just local? Maybe you can try on another web browser?
I found this by the way: https://www.idrive.com/netgear-backup
Regards,
It just local, no AD. I am using firefox, I will try loading chrome and see if that solves the issue.
Ok, I tried in latest chrome browser and same result, still sees no files.
Hello lawrencesystem,
I tried this on my 2 NAS here. One gets the same problem while the other one doesn't. The difference except for the model number is the one that does get the same results as yours have 3 volumes while the one that works just have 1.
What's the RAID level of the disks? Maybe contacting support may help but usually if the app is installed and it does not display right it should be fixed by the developer.
Regards,
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