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Forum Discussion
stigpepper
Mar 10, 2018Tutor
Inactive volumes - data not available
Hi, My readynas could not be found on the network so I hard rebooted the box. After rebooting my volumes are unavailable and I'm receiving the error messages below: - Volume data RAID Leve...
- Mar 13, 2018
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Marc_V
Mar 11, 2018NETGEAR Employee Retired
Hi stigpepper
Do you have updated backup of your data?
I would advise contacting NETGEAR Support and log a case so they can assist you with getting your volumes back.
If you purchased the device brand new between 1 June 2014 and 31 May 2016 you Chat support available.
Note: if Data recovery is needed they may charge for it.
Hope this helps!
Regards!
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