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Solved
Inactive volumes - data not available
Hi, My readynas could not be found on the network so I hard rebooted the box. After rebooting my volumes are unavailable and I'm receiving the error messages below: - Volume data RAID Leve...
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Hi stigpepper
Do you have updated backup of your data?
I would advise contacting NETGEAR Support and log a case so they can assist you with getting your volumes back.
If you purchased the device brand new between 1 June 2014 and 31 May 2016 you Chat support available.
Note: if Data recovery is needed they may charge for it.
Hope this helps!
Regards!
Hi Marc_V,
Unfortunately I purchased the product in 2013 so I’m not entitled to support. The last time I needed support it cost around $180 for a support subscription and data recovery.
I’ve a backup from December when I upgraded one of the discs but I would have saved quite a bit of data between now and then.
Due to the cost of support I reckon I’ll destroy the volumes and restore the data, unless you can think of any other options.
Cheers Stephen
Unfortunately I purchased the product in 2013 so I’m not entitled to support. The last time I needed support it cost around $180 for a support subscription and data recovery.
I’ve a backup from December when I upgraded one of the discs but I would have saved quite a bit of data between now and then.
Due to the cost of support I reckon I’ll destroy the volumes and restore the data, unless you can think of any other options.
Cheers Stephen
Can you send me a copy of your logs (see the Sending Logs link in my sig)?
Hi Mdgm,
I've sent the log files by email. Please let me know if you require further information. Thanks Stig
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
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