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Inactive volumes - data not available
Hi, My readynas could not be found on the network so I hard rebooted the box. After rebooting my volumes are unavailable and I'm receiving the error messages below: - Volume data RAID Leve...
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Hi Marc_V,
Unfortunately I purchased the product in 2013 so I’m not entitled to support. The last time I needed support it cost around $180 for a support subscription and data recovery.
I’ve a backup from December when I upgraded one of the discs but I would have saved quite a bit of data between now and then.
Due to the cost of support I reckon I’ll destroy the volumes and restore the data, unless you can think of any other options.
Cheers Stephen
Unfortunately I purchased the product in 2013 so I’m not entitled to support. The last time I needed support it cost around $180 for a support subscription and data recovery.
I’ve a backup from December when I upgraded one of the discs but I would have saved quite a bit of data between now and then.
Due to the cost of support I reckon I’ll destroy the volumes and restore the data, unless you can think of any other options.
Cheers Stephen
Can you send me a copy of your logs (see the Sending Logs link in my sig)?
Hi Mdgm,
I've sent the log files by email. Please let me know if you require further information. Thanks Stig
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Hi Mdgm,
Great news, I'm able to access the data in the volumes in read only mode, which is a relief. I'll kick off the backups to ensure I've a copy of all my files.
I'm unsure if I'm using quotas but I'll attempt the OS install when I've backed up the data and will confirm if that has resolved the issue. Alternatively, I noticed that firmware 6.9.3 is available, would upgrading the firmware do the same thing?
FYI the backup will take a while to complete, so it might be a day or two before I respond.
Thanks for all your help, it is much appreciated.
Cheers, Stig
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