NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Inactive volumes - data not available
Hi, My readynas could not be found on the network so I hard rebooted the box. After rebooting my volumes are unavailable and I'm receiving the error messages below: - Volume data RAID Leve...
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Have you tried booting to volume read-only mode? If your volume mounts in that the next step would be to make sure you have an up to date backup.
Are quotas enabled on your data volume (note quotas are used for showing space consumed by individual shares and snapshots, so even if you haven't set a quota on a share, quotas may still be enabled on your data volume)? If so, it's possible an OS Re-install may help as that would disable quotas on the data volume.
Hi Mdgm,
Great news, I'm able to access the data in the volumes in read only mode, which is a relief. I'll kick off the backups to ensure I've a copy of all my files.
I'm unsure if I'm using quotas but I'll attempt the OS install when I've backed up the data and will confirm if that has resolved the issue. Alternatively, I noticed that firmware 6.9.3 is available, would upgrading the firmware do the same thing?
FYI the backup will take a while to complete, so it might be a day or two before I respond.
Thanks for all your help, it is much appreciated.
Cheers, Stig
No a firmware update won’t do the same thing as an OS Re-install.
An OS Re-install resets some network settings, resets the admin password and disables quotas on the volume and extracts the OS over the top of itself.
A firmware update doesn’t reset settings or disable quotas on the volume.
If the OS Re-install resolves it, it would then be available to download a fresh set of logs, update the firmware and then download a fresh set of logs again.
- Hi mdgm,I've successfully backed up my data, performed an OS reinstall and my volumes are now accessible.New log files have been downloaded and submitted via email, I'd appreciate if you would review the logs and confirm if all is in order.Cheers, Stig
Looks good. You may wish to update to 6.9.3.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
