NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Aspirant

Feb 13, 2017

Inactive volumes!

Dear all Please help my drive has turned like this...this drive is full of DATA!!!! :((

NETGEAR Employee Retired

Feb 13, 2017

So you don't have a backup?

Sounds like you should contact support though there would be some costs involved with looking into this.

Aspirant

Feb 13, 2017

Why should I do a backup when its a mirrored RAID :(

What's the contact info of SUPPORT please?

aalexandrebeta
Master
Feb 13, 2017
You canturn off the anti-virus too!
- ramram
  Aspirant
  Feb 13, 2017
  its not letting me!
  - mdgm-ntgr
    NETGEAR Employee Retired
    Feb 14, 2017
    You could go to netgear.com/support and fill out the contact us form. You'd be presented with your options to turn it into a case. There would be some costs involved. If it ends up being a data recovery case it could cost quite a bit.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.