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Laserbait's avatar
Laserbait
Luminary
Feb 06, 2017
Solved

Intel® Atom™ Processor C2000 Product Family Errata AVR54

http://www.intel.com/content/dam/www/public/us/en/documents/specification-updates/atom-c2000-family-spec-update.pdf

 

AVR54 states:

 

AVR54.PNG

 

I know my RN316 uses a D2700 CPU, but are any ReadyNAS devices affected by this errata?

  • Through the postings on this community web site, and other sources, NETGEAR has been made aware of a component which may increase the risk of a hardware failure on our ReadyNAS 3130, ReadyNAS 3138. We consider issues such as these very serious. We are currently assessing the specific risk of this issue on two products and expect to share the results of our assessment with the impacted customers within a week.  We stand by the products with our warranty program, which is among the best in the industry.  We will make every effort to minimize possible negative impacts to our customers. 

     

    UPDATE: Please see  NETGEAR Support Service Note for RN3130, RN3138, WC7500, and WC7600v2

14 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I don't know of any ReadyNAS that uses the C2000 processors.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      bridges86406 wrote:

       I have the RN3138. It has a C2000 family processor (specifically C2558) .


      I checked the desktop NAS, but didn't check the rackmount.  The RN3130 and RN3138 both have these processors.

       


      bridges86406 wrote:

      I wonder how Netgear is going to handle this?

      I don't work for them, so I have no idea.  

       

      The ReadyNAS are covered by the 5 year hardware warranty (assuming you purchased new from an authorized reseller).  So you would be entitled to an RMA if you see a failure.

       

      Also, reading through the AVR, it appears that this problem only happens if there is another failure on the system board (that is, if the LPC clocks stop functioning).  Are you seeing any issues on your own system that might be caused by this AVR?

       

       

      • bulcsu_kovacs's avatar
        bulcsu_kovacs
        Aspirant

        What about RN314? I couldnt find more specific info besides 'Intel® Atom 2.1GHz dual core' - its promising, because there is no 2.1GHz proc on Intel's list, but I'd really like to see some confirmation...

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