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nels538's avatar
nels538
Aspirant
Nov 02, 2021
Solved

issues with my NAS

Dear users,

 

I am in desperate need of some advise.

 

My Netgear RN3138 with readyNAS is i think in a bootloop.

 

i do not know what the led patterns mean.

Disk 1 = Off
Disk 2 = Green / Red

Disk 3 = Green

Disk 4 = Red

 

I tried to do a OS reinstall but the reset button doesnt do anything.

I have 4 WD enterprise 4 TB disks in it.

 

And it goes from 100% fanspeed to 0% fanspeed. then again to 100% and to 0%. continuously.

network connection is not possible. The lights above the disks stays off.

 

Does anybody know what this kind of behavior means?

 

Im sorry if im in the wrong section

 

photo:
https://gyazo.com/57afe1c25ac70975cccfde2d4eb6ce2a


  • nels538 wrote:

    it just keeps giving me these LED's immediately when i poweron the machine.


    Even with no disks?

     


    nels538 wrote:

     

    Will it work if i put the drives in another RN3138?

     


    If the RN3138 chassis has failed, then the disks might work in another RN3138 (or any other OS 6 ReadyNAS chassis with enough bays).  The OS and settings are all on the disks.

     

    I say "might" because whatever caused the failure might also have corrupted the disks.

     

    RAID recovery software that supports BTRFS (ReclaiMe for example) might also be able to off-load data, though that you'd need to be able to connect all the disks to a Windows PC.

     

    If you are looking for a used RN3138 you need to be careful - some of those units had defective CPUs.  There's a service action here that gives you some information on what serial numbers were affected: https://kb.netgear.com/000037344/Service-Note-for-RN3130-RN3138-WC7500-and-WC7600v2

14 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    nels538 wrote:

     

    i do not know what the led patterns mean.

    Disk 1 = Off
    Disk 2 = Green / Red

    Disk 3 = Green

    Disk 4 = Red

     


    See pages 41-42 here: https://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf

     


    nels538 wrote:

     

    My Netgear RN3138 with readyNAS is i think in a bootloop.

     

    And it goes from 100% fanspeed to 0% fanspeed. then again to 100% and to 0%. continuously.

    network connection is not possible. The lights above the disks stays off.

     


    Have you tried installing RAIDar on a PC, and looking at its status? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

     

    • nels538's avatar
      nels538
      Aspirant

      The NAS is not reachable via network.it seems that it is not booting at all or is stuck on a boot loop.

      Turning it off and on again does not work even with powercord detached.

       

      please see added picture. i cant figure out what these LED's mean. If it is trying to tell me a error code or something.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Try

        1. removing power
        2. remove the disks (labeling by slot),
        3. and then power on the NAS.

        See if RAIDar then reports a "no disks status".

         

        If you can connect the disks to a Windows PC (either with SATA or a USB adapter/dock), you can also test them WD's digital dashboard software (or perhaps the older Lifeguard).

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