NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
nels538
Nov 02, 2021Aspirant
issues with my NAS
Dear users,
I am in desperate need of some advise.
My Netgear RN3138 with readyNAS is i think in a bootloop.
i do not know what the led patterns mean.
Disk 1 = Off
Disk 2 = Green / Red
Disk 3 = Green
Disk 4 = Red
I tried to do a OS reinstall but the reset button doesnt do anything.
I have 4 WD enterprise 4 TB disks in it.
And it goes from 100% fanspeed to 0% fanspeed. then again to 100% and to 0%. continuously.
network connection is not possible. The lights above the disks stays off.
Does anybody know what this kind of behavior means?
Im sorry if im in the wrong section
photo:
https://gyazo.com/57afe1c25ac70975cccfde2d4eb6ce2a
nels538 wrote:
it just keeps giving me these LED's immediately when i poweron the machine.
Even with no disks?
nels538 wrote:
Will it work if i put the drives in another RN3138?
If the RN3138 chassis has failed, then the disks might work in another RN3138 (or any other OS 6 ReadyNAS chassis with enough bays). The OS and settings are all on the disks.
I say "might" because whatever caused the failure might also have corrupted the disks.
RAID recovery software that supports BTRFS (ReclaiMe for example) might also be able to off-load data, though that you'd need to be able to connect all the disks to a Windows PC.
If you are looking for a used RN3138 you need to be careful - some of those units had defective CPUs. There's a service action here that gives you some information on what serial numbers were affected: https://kb.netgear.com/000037344/Service-Note-for-RN3130-RN3138-WC7500-and-WC7600v2
14 Replies
Replies have been turned off for this discussion
- StephenBGuru - Experienced User
nels538 wrote:
i do not know what the led patterns mean.
Disk 1 = Off
Disk 2 = Green / RedDisk 3 = Green
Disk 4 = Red
See pages 41-42 here: https://www.downloads.netgear.com/files/GDC/RN2120/ReadyNAS_OS6_Rackmount_HWM_EN.pdf
nels538 wrote:
My Netgear RN3138 with readyNAS is i think in a bootloop.
And it goes from 100% fanspeed to 0% fanspeed. then again to 100% and to 0%. continuously.
network connection is not possible. The lights above the disks stays off.
Have you tried installing RAIDar on a PC, and looking at its status? https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar
- nels538Aspirant
The NAS is not reachable via network.it seems that it is not booting at all or is stuck on a boot loop.
Turning it off and on again does not work even with powercord detached.
please see added picture. i cant figure out what these LED's mean. If it is trying to tell me a error code or something.
- StephenBGuru - Experienced User
Try
- removing power
- remove the disks (labeling by slot),
- and then power on the NAS.
See if RAIDar then reports a "no disks status".
If you can connect the disks to a Windows PC (either with SATA or a USB adapter/dock), you can also test them WD's digital dashboard software (or perhaps the older Lifeguard).
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!