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Just upgraded to 6.7.0....
And the NAS is stuck at 99% booting up, If there are any Beta testers about, Just wondering if this is normal due to the significant changes in the firmware, or if it's borked for the second time in ...
Reinstalled OS by using Boot menu. Seems that fixed it. If you need logs for further investigation, I have it.
norcis wrote:
Reinstalled OS by using Boot menu. Seems that fixed it. If you need logs for further investigation, I have it.
Your system was OOMing and you have a huge amount of snapshots. Clearly the disabling of quotas on the OS Re-install on 6.7.0 did the trick. Note if you change share settings quotas will be re-enabled in the volume (we've got a fix for this for the next release 6.7.1).
SMB was one of the services that was being killed as a result of entering the OOM (Out of Memory) condition so this may well be the explanation for why that service has been crashing for you too.
When the system runs Out of Memory (RAM) it has to forcibly shut off services to try to free up memory. If this doesn't quickly resolve the problem and it has to keep on shutting down services the system will crash.
capaz you also have a huge amount of snapshots.
I'd try an OS Re-install as well as this will disable quotas on the volume. As I mentoned in my post above this change won't survive share settings changes. So best to minimise share settings changes till you've updated to the next firmware 6.7.1 (once that's available).
Once the system is up in normal mode you could delete some snapshots and reduce the frequency of them and the number kept and this may alleviate the issue somewhat even if quotas get enabled again.mdgm-ntgr thanks very much for looking at the logs. I did try the OS Re-install, and that did seem to take care of the churning and out-of-memory issues, for now (until quotas get enabled again, presumably).
I am curious at your description of "a huge amount of snapshots". I have snapshots enabled on only 4 of 8 shared folders, and they are all set to Daily and are under Smart Snapshot Management. I wouldn't have thought that to be unreasonable, especially enough to cause such serious system problems.
I have searched very hard in the KB and forums for any guidance on best practices for snapshots, and how much is "normal" as opposed to "huge", but have not had any success. Can you make any suggestions on this, or point me in the right direction?
thanks!
Well for use with quotas it's a huge amount.
msnasx your logs appeared to be in a weird file format. Not sure how to read those.
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