NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
amrob2
Oct 27, 2017Apprentice
Keep getting NETWORK CHANGED message since upgrading to 6.9.0
Yesterday I upgraded the firmware on my RN 316 to the latest firmware 6.9.0. Since upgrading I have noticed that I keep getting the words NETWORK CHANGED on the NAS display which will then change to ...
- Nov 03, 2017
Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
Sandshark
Oct 27, 2017Sensei - Experienced User
Setting your NAS to a static IP in the same range that your router is giving out adresses will cause that. The router does not know that the NAS has that address, and is also handing it out to your TV.
Using a static IP on the NAS is not really the best way to accomplish having a constant IP. It is better to reserve the address on the router side and let the NAS use DHCP. Doing it that way prevents issues when you upgrade the router if it uses a different address range.
If you cannot reserve an address in your router, then put the static IP well up out from where your router will give out addresses, like 192.168.0.200.
Since you have a NAS with two ethernet ports, you should be able to go in through the one set for DHCP and set the other one up the same. Then go to your router and reserve the IP it already has or some new one. If it's some new one, you'll need to reboot the NAS for it to claim it.
- amrob2Oct 27, 2017Apprentice
I may not have made it very clear in the opening message, but the tv does NOT have the same IP as the NAS. I allocate static IP's to some of my devices and let some be DHCP. Static IP's are on things like servers, bluray players and tv's and printers. This is because I use certain ranges of IP's for specific device types.
No IP is duplicated anywhere on the network.
This problem has only started since upgrading the firmware. No network infrastructure changes have taken place to cause this, nor has there been any configuration changes on the network. The only change has been the firmware on the server - and that is why I assume that there is an issue with OS 6.9.0.
Per the opening post, I ascertained whether there were any problems with the static IP v DHCP IP allocation and the problem occured regardless of how the IP was allocated.
- amrob2Oct 28, 2017Apprentice
Further to Sandshark reply, I changed the NAS to DHCP this morning just to see if that would make any difference.
2 minutes into a large data transfer and again "NETWORK CHANGED" "No IP Address" "192.168.0.22"
There is a DEFINITE problem with OS 6.9.0. It is not my configuration causing this as I have changed my configuration to what you suggested.
Can someone PLEASE flag this up to the support people to investigate. I have a second RN 316 server that is awaiting a firmware upgrade and that is not going to happen until this is resolved.
I should know not to upgrade to .0 firmware updates. I was bitten on the bum recently with iOS upgrades on my watch, iPads and iPhones where none of them work correctly even after three software patches.
- TinyhornsOct 28, 2017Apprentice
do you have shell-access to the box?
I did see link up/down alot in my dmesg.
If you can login to it, can you type 'dmesg -T' in it and see if the timestamps does tell you anything fun?
I have not started troubleshoot it yet, but, it might be a bug in the linux-kernel that is in use, but im not sure yet.
but from what I can see in my own logs, it seem like the OS thinks that the network interface is switching between up and down, that might explain your problems as well as my own.
// T
- amrob2Oct 28, 2017Apprentice
Tinyhorns I don't have shell access, but from what I have seen of your problem above, I'd say it is a similar one to mine. It is like there is something in this firmware release that is making network connectivity reset momentarily and then restart whenever disk access is initiated - hence the "No IP Address" message I get on the NAS display, which then changes to the MAC assigned IP of "192.168.0.22". It is annoying that nothing appears in the normal NAS logs which are viewable via the normal control panel.
We cannot be the only two people having this sort of problem and it is pretty annoying that there doesn't seem to be anyway of speaking to Netgear support people without having a paid support package.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!