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Forum Discussion
amrob2
Oct 27, 2017Apprentice
Keep getting NETWORK CHANGED message since upgrading to 6.9.0
Yesterday I upgraded the firmware on my RN 316 to the latest firmware 6.9.0. Since upgrading I have noticed that I keep getting the words NETWORK CHANGED on the NAS display which will then change to ...
- Nov 03, 2017
Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
Tinyhorns
Oct 31, 2017Apprentice
Good new, the engineers at Netgear has confirmed the bug, and working on a fix that will be available in 6.9.1
Lets just hope that the patch will be out soon.
// T
amrob2
Oct 31, 2017Apprentice
Oh that is good news Tinyhorns. The sooner a fix is out the better as I have not been able to even attempt a backup of my server since upgrading to 6.9.0 and I would be devastated if something happened to a hard drive on it between now and the fix being released.
It does make me wonder how much testing was carried out prior to releasing 6.9.0 though. Considering the network connection resets/drops (whatever!) as soon as you put a read/write load of as little as 1GB on it, this should have easily been picked up in the development stage and most definitely in the UAT stage.
- StephenBOct 31, 2017Guru - Experienced User
amrob2 wrote:
Considering the network connection resets/drops (whatever!) as soon as you put a read/write load of as little as 1GB on it, this should have easily been picked up in the development stage and most definitely in the UAT stage.
FWIW, this is not showing up on my two RN52x systems. So it might not be that easy to detect (even though it is clearly impacting some users).
- amrob2Oct 31, 2017Apprentice
FWIW, this is not showing up on my two RN52x systems. So it might not be that easy to detect (even though it is clearly impacting some users).
But the update should be tested on all NAS types that are not past end of life support. My RN316's are still available to buy, so I would expect Netgear to test all updates on RN316's prior to rolling out a major OS change.
Imagine if the OS update bricked all RN316's due to Netgear not having tested an update on them. That would be embarassing, damaging to their reputation and expensive if every 316 user lost all of their data....
I know that is quite a wild senario I have described there, but it is one that could come true if they don't test prior to going on full public release.
- mdgm-ntgrOct 31, 2017NETGEAR Employee Retired
I think this is fixed in the latest hot-fix. You could try rebooting your NAS. The hot-fix should be installed within 15 minutes or so after that. If you do nothing (i.e. don't reboot your box) it'll be installed within a week.
We can't test every possible use case or network environment all the time as there's so many, but we do our best. Beta testing is an important supplement to that as user testing helps to cover some network environments that we can't cover. We do appreciate getting feedback on our beta releases as that helps us to make our production releases better for everyone.
We do test every update on all the supported systems.
We do review what we're doing to see where we can do better.
The new beta update channel should mean that more users are aware of beta firmware availability, which is a good thing.
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