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Forum Discussion
amrob2
Oct 27, 2017Apprentice
Keep getting NETWORK CHANGED message since upgrading to 6.9.0
Yesterday I upgraded the firmware on my RN 316 to the latest firmware 6.9.0. Since upgrading I have noticed that I keep getting the words NETWORK CHANGED on the NAS display which will then change to ...
- Nov 03, 2017
Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
stubbsy1
Nov 02, 2017Guide
TeknoJnky wrote:I suspect that the main things affecting the issue are:
- bonded/teaming nics (all 4 of mine use lacp layer 3+4 mode, 1gbit)
- dhcp aquired ips. Mine are all static assigned.
In my case I have a STATIC IP set so the second point is not correct.
As for the frustration angle - I too am feeling the pain, but we need to cut the Netgear developers some slack too. Given this is not impacting all users it will be hardder to replicate. While we'd all like this fixed urgently, tracking down such issues takes time - especially determining the specific factors to trigger it. I'd prefer time be taken to get it right rather than rush an untested fix that could cause other issues.
Here is a summary of my setup:
- RN 314 + EDA 500
- bonded ethernet
- teaming mode IEEE 802.3ad LACP
- layer 2+3
- static IPv4 address
- dynamic DHCP IPv6 address
- connected to Netgear Nighthawk S8000 switch (ports 6 and 7)
This may be unrelated since I updated the switch software at the same time :-( so have been holding off chasing the issue below:
- I am NOT using link aggregation on the 2 matching switch ports because the moment I set aggregation I lose access to the NAS shares and cannot ping the NAS
- This means that the ports are bonded but not connected to an aggregated link!
Skywalker
Nov 03, 2017NETGEAR Expert
Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
- amrob2Nov 03, 2017Apprentice
Skywalker wrote:Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
Hi Skywalker
Is that the same image for the RN316 machines? I notice the URL mentions X86, but isn't the 316 processor an AMD chip?
I just want to check before I install and potentially brick my box.
- stubbsy1Nov 03, 2017Guide
Skywalker wrote:Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
I've installed the image on my RN314. I also re-enabled link aggregation on ports 6 & 7 of my S8000. While I still can't ping my NAS, I CAN access the shares and all is working fine otherwise. I have copied a 42Gb test file from the NAS to a local drive and have a peak speed of 108 Mb/sec and average speed of 95.7 (my usual speed pre 6.9.0). Copying the same file back is also as pre 6.9.0 (peaks at 75.9, ave 66.7)
Logs are reporting no bond issues. I'd say this looks fixed with the update. :smileyhappy:
- amrob2Nov 03, 2017Apprentice
Skywalker ignore the question about whether the firmware update is for RN 316's, I saw that someone else had loaded it onto their 314 and I know that the 316 has the same processor as them.
I have loaded the update onto my 316 and put through quite intensive data writes with two laptops copying via a GB network 100GB of data from each laptop to the server while at the same time the server being connected via DLNA on my tv with video streaming.
There were no problems at all, the copy processes completed with no network disconnects, the display on the NAS stayed completely blank and the DLNA streaming continued uninterrupted - so I would say that you have managed to resolve the issue (at least from my perspective).
Thanks to everyone who helped get this fixed, including end users who provided logs to Netgear for investigating :smileyhappy:
- davidr1Nov 03, 2017Luminary
I have just completed transferring 260GB of files each ranging from 6.6GB to 19.3GB without a problem.
At the same time DLNA was uninterrupted.
It appears that the problem has been solved. Would it be correct that it is 314x specific and if so does that mean that future updates might again be a problem for the 314 design? (It is not the Nighthawk switch as I don't have one - I have the FVS318G router).
Thank you sincerely to everybody at Netgear and in the community who have obviously worked very hard and with the customers to solve this problem.
David
- TinyhornsNov 03, 2017Apprentice
Skywalker Good morning Sir.
After applying the supplied image, and battering the RN with heavy R/W, I can not reproduce the same error I have seen before.
4 clients doing Timemachine backups, 2 nfs-clients doing md5sum-checks on various files and one iscsi-vmware-initiator doing its thing.High load expected on the RN, but no signs everywhere of flapping.
I must say I'm very impressed on the speed that you have solved this.
5-6 days (Weekend included) after people starting to notice the issue, you have pinpointed the bug, eliminated it and deployed a fix to the "public".Good job guys, keep it up.
// T
- mdgm-ntgrNov 05, 2017NETGEAR Employee Retireddavidr1, as we can reproduce the problem, if a newer version of the driver again is made available and if we decide to look into using that we can easily check to see if the problem still exists with that or not.
However there’s the possibility a newer driver version could have other issues. - davidr1Nov 05, 2017Luminary
Thanks mdgm.
I guess Netgear (and other vendors) are in a no-win situation here as you, as we do, assume drivers provided to you work properly.
I have never met such an animal as bug-free software.
You are right - future drivers (or updates) are taken on faith, not guarantee. I think anybody who expects bug-free softwre deludes themselves.
Anyway, at the end of the day, a sincere thanks for working so hard on this. That has been my experience for several years now - a good record ...
- CLHatchNov 10, 2017Luminary
Skywalker wrote:Thanks for the detailed information. We are now able to duplicate the issue using a Nighthawk S8000 switch. After updating the firmware to the version I mentioned earlier, the problem went away. You can now download 6.9.1-T119 here, and it should resolve the issue. Please confirm if it works for you.
This beta did indeed fix the teaming issue in my case as well (LACP to an HP 1820-8G). Unfornately, I had to revert to 1.9.0 due to another issue. I was unable to get Docker to install with this beta, and I've been using Docker. So I had to revert to 6.9.0 for now and live with the network issues.
- SkywalkerNov 11, 2017NETGEAR Expert
The official 6.9.1 Beta 1 has been posted, and should work fine for Docker.
- _Skywatcher_Nov 17, 2017Aspirant
Beta version solved it for me as well. Thanks!
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