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nrobinson1's avatar
nrobinson1
Aspirant
Dec 10, 2015
Solved

Kernal PAnic - how to turn NAS off?

I have got the message "Kernal Panic", after turning my ReadyNAS NV+ v1 back on, and have read the threads about checking disks etc.   But I cannot do this until I have managed to turn the NAS off ...
  • DaneA's avatar
    DaneA
    Dec 14, 2015

    Hi nrobinson1,

     

    You cannot update the firmware without disks inside the NAS.  Since all four drives passed the extended test, you may insert all four drives and check if the NAS boots up just fine.  Check if you can still access the data stored in it.  Then observe, if the Kernel Panic message appears again.  

     

    Also, if you are able to access the data stored in your NAS, the first thing to do is to make sure to back up all of it right away for safety.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

nrobinson1's avatar
nrobinson1
Aspirant
Dec 10, 2015

How do i perform a memory test without rebooting so that I can hold the power button down for 25s to do memory test - hence the main question - how do I restart a NAS that wont power down?

 

Cheers,

 

Nik.

nrobinson1's avatar
nrobinson1
Aspirant
Dec 10, 2015

I have tried RAIDar 6.0 but it cannot see the NV+ only my Duo.

 

Cheers,

 

Nik,.

    • nrobinson1's avatar
      nrobinson1
      Aspirant
      Dec 11, 2015

      OK, so I have pulled the plug, removed the disks (numbered), and re-booted and done the memory check.

       

      All A okay there!

       

      So am I right in saying next step is to check each of the disks with manufactuers software?  They are hitachi drives HDS7210DLE630.

       

      Cheers,

       

      Nik.

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Dec 11, 2015
        nrobinson1 wrote:

         

         

        So am I right in saying next step is to check each of the disks with manufactuers software?  They are hitachi drives HDS7210DLE630.

         

         

        Yes,  Their drive fitness test link is https://www.hgst.com/support/hard-drive-support/downloads

         

        Since they are now part of western digital, you could also try WDC's lifeguard software.  Even if it doesn't recognize the drive, you should still be able to run the long generic test.

         

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