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Forum Discussion

Aspirant

May 16, 2022

Level 3 Support Case -- Needs Escalation.

Anyone know how I can get help with a ReadyNAS support case that is stuck in a Level 3 black hole. It's almost a month old. Thanks

4 Replies

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berkonet
Aspirant
May 16, 2022
Case Number — 45913369
- StephenB
  Guru - Experienced User
  May 16, 2022
  berkonet wrote:
  
  Case Number — 45913369
  
  tagging the mods (who should be able to get the case status) - JeraldM and Marc_V
  - berkonet
    Aspirant
    May 16, 2022
    Thanks StephenB .
    
    @JeraldM and @Marc_V -- can you help escalate?
    
    Thanks - Joe

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