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person21's avatar
person21
Follower
Jul 18, 2019
Solved

Locked out of my readynas admin account

After entering my password incorectly multiple time it said I was locked out for 5 minutes but now after serveral hours of waiting im am still locked out.  Please help
  • StephenB's avatar
    Jul 18, 2019

    person21 wrote:

    After entering my password incorectly multiple time it said I was locked out for 5 minutes but now after serveral hours of waiting im am still locked out. 


    What browser are you using?  There was an issue with Firefox - it was automatically retrying the log-on (and extending the lock-out period).

     

    So you can try looking in it's settings and deleting the password. Updating FireFox might also help (one other user reported it did).  Or switch to a different browser to gain access.

     

    Either way you'll need to wait for 5 minutes before trying again.

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