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Forum Discussion
holmquistmagnus
Apr 13, 2021Aspirant
Losing license when migrating from old to new readynas chassi
Hello I have a RN31200 with two disks (4tb each). I recently bought a new RN524X00 an migrated the two disks as i read you colud do whith these models. Everything worked exept from my surveillance...
Sandshark
Apr 13, 2021Sensei
Since the licenses are attached to your NAS serial number, they don't transfer directly. But ReadyNAS support should be able to give you what you need to transfer the licenses to the new NAS serial number. Do keep in mind, though, that Netgear stopped supporting Milestone Arcus some time ago, so you are delaing with an older version of the software and may at some point have a problem with an OS update. So you may want to start looking at alternatives. I personally use Blue Iris on a PC with my NAS as the target for video backup.
holmquistmagnus
Apr 13, 2021Aspirant
Thank you
can i contact the Readynas support on this forum?
reg
Magnus
- StephenBApr 13, 2021Guru
holmquistmagnus wrote:
can i contact the Readynas support on this forum?
my.netgear.com will let you do it. But I think it's best to wait a bit, and see if the mods ( JohnCM_S or Marc_V ) chime in - they can assist.
- Marc_VApr 14, 2021NETGEAR Employee Retired
Welcome to the Community!
We'll try to help kindly check your Private message I will be asking for info on your devices.
HTH
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