Lost a subdir within a share

Cmaker3 wrote:
I checked the http://nas/shares and only the website share was there, none for the media and backup shares. But maybe because the http access of the shares are disabled.

That would explain it. Maybe enable http for the media share.

Cmaker3 wrote:
I looked at the logs and did not see any issue. However, I may have found something on the SMART+ stats. The 3rd disk had the ff entries where there was none in disks 1 and 2: Reallocated Sector Count 8 Runtime Bad Block 1 Reported Uncorrect 6 ATA Error Count 6

Keep a close eye on that disk - ideally turning on email notification. If those counts start to climb, replace it.

Cmaker3 wrote:
Unfortunately I don't have Network Recycle Bin turned on. I didn't even know about that feature. Can you tell me how to turn this feature on?

I don't use it myself. But you will find the "Enable Recycle Bin" checkbox in the CIFS tab for each share.

Cmaker3 wrote:
...Can I access the nas drives (at the low level) using a utility that will show partitions?

You can go into the NAS with ssh and see if you can find or recover the files. Though that requires linux command line knowledge.

I would suggest doing the following (in order).
(a) log into the NAS as admin (using Windows explorer) and go into the "c" folder and then "lost+found". See if your files are there.
(b) set up windows explorer to view hidden files (there is a view option for that) and look in media for the subfolder.

(c) If those fail, try netgear support (support.netgear.com)

If you can't get support
(d) go into shares->share listing and then select the "advanced options" tab for "media" and check the "Set ownership and permission for existing files..." checkbox. Then click apply, and either wait for the completion pop-up or the log entry showing completion to appear. Then look for the subfolder again.
(e) back up your existing file, and then try rebooting with a file system check.